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virus 88 Privacy Policy for Your Account

Our virus 88 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
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virus 88 virus 88 Privacy Policy for Your Account
CONTACT ROUTE

Privacy Requests Through the Support Path

A clear support route helps you ask what we hold, correct an account detail, or question a wallet record without explaining the same issue twice. Use the contact path shown beside account access and the cashier area, then include your registered phone or account identifier. We may ask for a matching detail before discussing private records, and we handle requests where local law permits.

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Account access

If you cannot reach your account, contact us through the account support path. Share your registered phone and the device you used, so we can separate an access issue from an incorrect personal-data record.

Wallet status

For a DANA, OVO, GoPay or QRIS reference, send the receipt number and account identifier through the cashier-linked support route. We use those details to locate the payment record without asking you to share a wallet password.

Policy requests

Ask for a copy, correction or deletion assessment by naming the Privacy Policy request in your message. We will check identity, explain any lawful retention need and reply through the contact path connected to your account.

SECURITY PRACTICE

Cookies, Security and Account Data Handling

We keep this policy practical by linking each data use to an account task: sign-in protection, payment matching, support or legal recordkeeping.

Account details

We use the contact details and verification responses you submit to create and protect your account.

Device signals

When you move from a mobile login to the lobby, we may process browser, device and connection signals.

Cookie choices

Cookies can keep a sign-in session active and remember a setting on the device you use.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create reference numbers, timestamps and status records.

Retention steps

We keep personal records for the time needed to provide account support, investigate security events or meet a lawful record…

Change requests

To correct a phone number, ask about stored data or request removal, use the support path beside account access.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers focus on the records you are most likely to notice when opening an account from Indonesia. We explain the account step, device path, wallet references and request process in plain terms. If your question involves access or eligibility, the answer depends on local law, and our support route can check the detail linked to your account.

It covers details you submit for an account, phone-verification responses, device and connection signals, cookie use, support messages and payment references. It also explains retention, security handling and how you can request access, correction or removal where local law permits.

No wallet password or PIN is needed for our payment record. We may receive a reference, amount, timestamp and status from DANA or QRIS so we can match an account entry. Keep your wallet credentials inside the relevant payment service.

Yes. Send a correction request through the support path beside account access and state which detail is wrong, such as a phone number. Include a matching account identifier; we check the request before changing private records where local law permits.

A phone, browser and connection can create security signals when you sign in or move between account pages. We use them to recognise unusual access and investigate stalled sessions. They also help support understand whether an issue began on mobile or desktop.

Retention depends on why a record exists. Account support, payment reconciliation, security checks and lawful record duties can require different periods. When the purpose ends, we remove the record or separate it from your account where our process and local law allow.

Use the privacy contact route linked near account and cashier access. Name the request, provide your registered phone or account identifier and explain the date or record involved. We verify identity first, then respond with the available data or the reason a limit applies.

You can ask for deletion through the same support path, even after account closure. We assess each record because payment references, security events or legal duties may require retention. Any removal decision depends on local law and the purpose attached to the record.

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